Terms & Conditions

Welcome to Shotu ("we", "us", or "our"). These Terms and Conditions ("Terms") govern your use of our website located at https://shotu.in (the "Website") and your purchase of products from us.

By accessing or using our Website and purchasing our products, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Website or use our services.

1. Use of Website

  • You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the Website.
  • Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our Website.
  • You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful.

2. Products

  • We endeavor to display as accurately as possible the colors and images of our 3D printed toys that appear on the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
  • All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.
  • We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
  • Due to the nature of 3D printing, minor variations in surface finish and appearance are normal and not considered defects.

3. Orders, Payment, and Pricing

  • All orders are subject to availability and confirmation of the order price.
  • We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.
  • Prices for our products are subject to change without notice.
  • Payment must be made in full before dispatch of the goods. We use third-party payment processors (e.g., Razorpay) and do not store your full payment card details.

4. Shipping and Delivery

Our shipping and delivery policies are outlined in our Shipping Policy page. Please review it for details on processing times, shipping costs, and delivery estimates.

5. Cancellations, Returns, and Refunds

Our policy on cancellations, returns, and refunds is detailed on our Cancellations & Refunds Policy page.

6. Intellectual Property

  • The Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of Shotu and its licensors.
  • Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Shotu.

7. Limitation of Liability

  • To the maximum extent permitted by applicable law, in no event shall Shotu, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
  • Our 3D printed toys are intended for their described purposes. We are not liable for damages resulting from misuse or modification of our products. Some toys may contain small parts and are not suitable for very young children without supervision.

8. Indemnification

You agree to defend, indemnify and hold harmless Shotu and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, or b) a breach of these Terms.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

11. Contact Us

If you have any questions about these Terms, please contact us.

Last Updated: July 30, 2025