Shipping Policy

At Shotu, we are committed to delivering your 3D printed toy orders in a timely and efficient manner. This policy outlines our shipping procedures and charges.

Shipping Partner

We partner with Shiprocket, a leading logistics platform, to ensure reliable and efficient delivery of your orders across India.

Shipping Charges

  • Orders below ₹499: A flat shipping fee of ₹67 will be applied.
  • Orders ₹499 and above: Shipping is provided free of cost!

The applicable shipping fee will be displayed at checkout before you complete your payment.

Processing and Delivery Times

  • Order Processing: Orders are typically processed within 1-2 business days.
  • Estimated Delivery Time: Once your order is processed and dispatched, we generally take 3-5 business days to deliver your order. Delivery times may vary depending on your location and unforeseen logistical challenges.

Order Tracking

Once your product is shipped, you will receive an email confirmation containing your tracking details. You can use these details to monitor the status of your shipment via our shipping partner's tracking portal.

Shipping Area

Currently, we ship orders only within India.

Undeliverable Packages

In the event that a package is undeliverable due to an incorrect address provided by the customer, or if the package is refused by the recipient, we will contact you to resolve the issue. Additional shipping charges may apply for re-shipment.

If you have any questions or concerns regarding our Shipping Policy, please do not hesitate to contact us.

Last Updated: July 30, 2025