Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, place an order, or otherwise contact us. The personal information we collect may include the following:

• Personal Identification Information: Name, email address, phone number.
• Shipping Information: Shipping address (including street, city, state, pincode, country).
• Payment Information: While we facilitate payments through Razorpay, we do not directly store your full credit card numbers or sensitive payment details. Payment information is processed securely by Razorpay. We may store transaction IDs or order IDs related to your payment.
• Order Communication Data: Details related to your orders, queries, and communication with us.

How We Use Your Information

We use the information we collect primarily to provide, maintain, and improve our services. Specifically, we use your information to:

• Process and manage your orders, including payment processing and shipping.
• Communicate with you about your order status, updates, and any inquiries.
• Send you occasional promotional emails if you have opted-in during checkout. You can unsubscribe from these communications at any time.
• Comply with legal obligations.

Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except as described below:

• Shipping Partners: We share your name and shipping address with our shipping partners to deliver your orders.
• Payment Processors: We share necessary information with our payment gateway (Razorpay) to process your payments securely. They have their own privacy policies regarding how they handle your information.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Marketing Communications

We do not use your phone number or email address for unsolicited marketing communications by default. At checkout, you have the option to opt-in to receive occasional promotional emails from us. If you opt-in, you can unsubscribe at any time by clicking the "unsubscribe" link found in those emails or by contacting us.

Cookies and Tracking Technologies

Currently, we do not use cookies for tracking purposes on our website. Our website functionality is designed to work without relying on persistent tracking cookies.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or delete your personal information. To exercise these rights, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

• Email: hello@shotu.in
• Via our Contact Page